Contact One – Comotti Vanity Recall Submission Page
There is nothing wrong with the actual unit. The problem is only with the shades themselves. The remedy for this recall is to send repair kit units to all customers.
The repair kits come with brand new shades which are thicker as well as new decorative beads with a brand new holding mechanism. The new shades and design allow for the heat to disperse quicker and thus preventing the shade from heating up. Due to high demand, repair kits are currently taking 4 weeks to ship but we hope to have them ship sooner. Once your kit(s) ship, you will receive tracking information via email.